Policies

  • Rates

    Group rates are based on the number of nights at the retreat. The property has a two night minimum stay. Rates of booking the property include:

    Full use of the facilities including trails and seasonal activities

    Meeting spaces and available meeting equipment (TV, speaker, flip charts)

    Curated Food and Beverage (Breakfast, Lunch, Dinner, Break-Out Snacks, Wine, Beer)

    Lunch options on day of arrival and departure available for an additional cost.

  • Taxes and Fees

    Sales Tax - 4.9%

    Exempt organizations must submit a tax exempt form at time of booking.

    Guest will be asked to pay for shipping via their credit card for and lost and found items.

    Transportation - Optional management of DIA shuttles in 2022, pricing available at time of booking.

    Special beverage package.

    Optional Amenity Offering - $35 per amenity

    CANCELLATION - Bookings cancelled 90 days or less prior to arrival date will be charged for the entire group booking amount. If the property can rebook the dates and revenue loss of the cancellation, the cancellation fee will be waived.

  • Payment

    Lone Rock will invoice the group at the time of booking for the entire stay.

    If your group is tax exempt, please submit your tax exempt form at time of booking.

    Groups will have 15 days to submit prepayment for the booking.

    Lone Rock prefers check or ACH payment transfers.

    If a cancellation refund is due, Lone Rock will send a check within 30 days of the cancellation.

    Guests who arrange to stay before or after the group dates will be required to pay for those nights on their own via credit card. Based on availability.

  • Check In

    Check in time into guest rooms is 5pm through 7pm.

    Groups arriving earlier than 5pm can occupy the campus buildings, amenities and arrange for lunch upon arrival.

    NOTE: Guests and shuttles should not arrive prior to 12pm and no later than 8pm on check in day.

  • Check Out

    Check Out time of the guest rooms is by 8am.

    Campus buildings, amenities and meals are available until 2pm on day of departure.

    NOTE: Guests should leave tagged luggage outside of room by door by 8am on day of departure. Key should be left inside on the side table.

    Team members will retrieve luggage and take them to the Welcome building ready for when the shuttle driver arrives later in the afternoon.

  • Quiet Time

    Time to recharge the batteries.

    Campus quiet time starts nightly at 11pm until 7am.

  • Luggage

    Luggage assistance is available for group arrivals. Below outlines when the property can accommodate luggage assistance:

    Two arrival luggage delivery times available

    Luggage for all non-shuttled arrivals based on availability of staff

    Applicable bags will be appointed with luggage tags and delivered to the guest's room

    No additional charge for service

  • Guest Communications

    Texts are the most reliable communication tool on property. Guests are encouraged to turn on Wi-Fi calling while on site.

    Guests will receive text communications from us prior to and during their stay.

    While on site, guest requests should be submitted through the text thread. Here's the standard auto communication flow:

    Pre arrival - Guest will get text with link to info on packing and preparing for altitude change

    Day of arrival - Welcome note with link to property info, maps, Wi-Fi password and wildlife info

    During stay - On third night of stay guest will get a rate your experience so far, scale of 1-5

    Check out day - Rate experiences on 5 questions, scale of 1-5

  • Our Guests

    Lone Rock Foundation is a non-profit retreat that serves mission aligned organizations who seek to transform public education.

    As a private organization, Lone Rock reserves the right to only book groups that align.

    We are a smoke-free environment.

    We are a pet free environment.

    We are an adult only destination.